Our Policy

The choice to travel with us is an important one. At Incredible Adventures, we pride ourselves on providing a safe and eco-friendly way to connect with nature and local communities. With the outbreak of Coronavirus (COVID-19), we’ve added even more health & safety protocols to protect you and your loved ones when you travel with us. We also understand that this is an ever-changing situation with different regulations across multiple regions. We remain committed to closely monitoring the situation and will adjust at-will to meet the expectations of our customers and government regulations.

What You Can Expect While Traveling With Us:

All Incredible Adventures operated tours & transportation will follow the below guidelines:

1. Daily Vehicle Sanitization

   Our vehicles will be sanitized and disinfected daily in order to significantly reduce the spread of bacteria and viruses, including COVID-19. While our vehicles have always been cleaned at the end of each tour, we have implemented additional disinfectant technology in response to the pandemic. This ensures that our guides, drivers and customers stay safe while exceeding the requirements set by the CDC. This includes:

   • Daily sanitization & disinfection of all surfaces within the vehicle
   • Additional disinfection of high-touch surfaces during the tour. (i.e. doorknobs, handles)
   • The use of EPA registered Earth-friendly disinfectants that are free of toxic byproducts so you can breathe easy.

2. Social Distancing & Small Groups

   We pride ourselves on minimizing our local & environmental impact with the use of small groups. On most tours, the group size will not surpass 13 passengers. On our Muir Woods & Sausalito Half-Day and Yosemite Day Tour the group will not surpass 23 passengers.

   In addition, our guides will give a briefing to the entire group regarding our mandatory policies while on tour with us. These topics include:

   • The recommended use of face mask throughout the duration of the tour
   • Encouraging the use of hand sanitizer when needed

3. Physical Protective Barriers

   During the Covid-19 pandemic, we will require the following:

   • Recommended use of face masks for both guide/driver and passengers
   • It is recommended that face masks be worn throughout the tour.
   • To reduce environmental waste, we encourage customers to bring their own.
   • All vehicles are equipped with medical grade hand sanitizer to be used throughout the course of the tour

4. Safety Certified Drivers & Guides

   At Incredible Adventures, we don’t take safety lightly. Our guides and drivers are all professionally licensed Commercial Drivers with the Department of Transportation. Our guides also complete an extensive in-house safety training course prior to employment.

5. CDC & Vaccination

   • The safety of our employees and customers are top priority. We comply with all current and recommended CDC guidelines.
   • All staff are required to be vaccinated against the Covid-19 Virus:
     As Commercial Use Authorization holders for multiple National Parks, Incredible Adventures is considered a Federal Contractor. In order to maintain this status, we must comply with Executive Order No. 14,042 “Ensuring Adequate COVID Safety Protocols for Federal Contractors” (Sept. 9, 2021). This executive order requires that all employees, regardless of their role, be vaccinated against Covid-19. All employees must provide a photocopy of their vaccination card to the General Manager, to be kept on file.