Cancellation Policy

By booking this tour, you agree to all Booking Terms and Conditions. A booking is confirmed and these terms apply when Incredible Adventures has received payment and sent written confirmation. Full payment for the tour is due at the time of booking. All tours are guaranteed departures. For all trips there is a non-refundable lifetime deposit of $250.

Cancellation Policy is as follows:

  • Cancellation received 60 days or more before departure: $250 Lifetime Deposit shall be held; the remainder of the payment shall be refunded.
  • Cancellation received 59-30 days before departure: Lifetime Deposit shall be held; 50% of the remainder of the payment shall be refunded.
  • Cancellation received less than 30 days before departure: Lifetime Deposit shall be held; no further refund shall be payable to the Client.

No discounts or refunds will be given for missed or unused services which were missed or unused by the Client due to no fault of Incredible Adventures, its agents, or representatives, which shall include any termination of the Client’s participation in the tour Product due to the Client’s own fault, negligence or breach of these Terms.

Incredible Adventures reserves the right to decline any booking.

Reservation Policy

  • All transactions will be conducted in United States currency, U.S Dollars
  • Tours offered on this website will be charged immediately with credit card payment
  • Tours paid with the credit card provided will be charged at the time of booking and a pre-paid confirmation voucher is sent via email.
  • If we are unable to obtain pre-authorization on credit card details submitted, we will attempt to notify you via email provided we have the correct email address. If we cannot reach you, your reservation will be considered incomplete and cancelled
  • Passengers should refer to their confirmation regarding pickup location, you should get an additional email with your pickup time. If you have not received your pickup time by the day before the trip, or if there are any questions or changes to the pickup, please call 1-800-777-8464
  • It is your responsibility to ensure you are in correct pick up location at correct time as stated on your confirmation form (we ask that you be ready 10 minutes before pick-up time)
  • Duration of tour hours based on approximation
  • Tours may include some element of risk. We assume no liability for injuries
  • No smoking in tour vehicles
  • Tour guide gratuity is not included

Difficulty booking online? Questions?

Email:

Call Toll Free inside the USA and Canada 1(800) 777-8464

Internationally (415) 642-7378